Last Updated: 22 August 2024

At RakibulDesign.com (“we”, “us”, “our”), your privacy is very important. This policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

When you visit or use our website, you may provide us with personal information, and we may also collect certain data automatically.
Personal Information you provide:

• Your name, email address, phone number, shipping/billing address when you place an order or contact us.
• Payment information when you purchase a product or service.
• Any other information you choose to provide (for example via contact form or support request).

  Automatically collected data:

• IP address, browser type, device information, operating system.
• Web pages you visit on our site, the time and date of your visit, referral source, how you interact with our site.
• Cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfil your orders (products or services), send invoices, orders, updates.
• To respond to your inquiries, provide customer service, support.
• To improve, maintain and enhance our website, services, features.
• To send you promotional or marketing communications (only if you’ve opted in) and you may choose to opt out.
• To comply with legal obligations, enforce our terms and protect our rights, property and safety.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Recognise your device and remember your preferences.
• Analyse usage of our website so we can improve it.
• Provide targeted advertising or marketing (if applicable).
  You can control or disable cookies through your browser settings. However, disabling cookies may limit your access to some features of our website.

4. How We Share Your Information

We will not sell, rent or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• With service providers who perform services for us (such as payment processors, shipping/logistics, hosting providers) under confidentiality agreements.
• With our affiliates or successors, in the event of merger, acquisition or asset transfer.
• When required by law, or to respond to legal process, to protect our rights, or to enforce our terms.
• If you choose to make certain information public (for example, by leaving a feedback or review) then that information may be viewable by others.

5. Data Retention

We will retain your personal information only for as long as needed to fulfil the purposes outlined in this policy, or as required by law. After that, we will securely delete or anonymize it.

6. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you.
• Correct or update your personal information if it is inaccurate or incomplete.
• Request deletion of your personal information (subject to legal or business retention obligations).
• Opt out of receiving promotional communications from us.
  To exercise these rights, please contact us at the contact details below. We will respond within a reasonable timeframe.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from or about a child under 13, please contact us and we will take appropriate steps to delete this information.

8. Third‐party Links & Services

Our website may contain links to other websites, services or applications that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any other site you visit.

9. Security

We take reasonable administrative, technical and physical measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is fully secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Your continued use of our website after changes means you accept the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: hello@rakibuldesign.com